jaya09 Terms and Conditions

From the moment you access or begin using the jaya09 platform, you are considered to have accepted the following terms:

• You are using this platform voluntarily and have fully read and understood these terms.
• You are legally eligible to participate in online betting activities in your own country.
• You confirm that you are not accessing this service from any prohibited country or region.
• You agree to comply with jaya09's privacy policy and responsible gambling guidelines.

2.1 Registration Requirements

To create an account on jaya09, you must provide accurate and complete information. Creating an account with incorrect or false information is a violation of these terms and may result in permanent account termination.

• Each individual may operate only one account.
• The name, address and other details provided at the time of account creation must be true and accurate.
• Creating multiple accounts from the same household or the same IP address is prohibited.
• Accounts may not be transferred or sold to anyone else.

2.2 Identity Verification (KYC)

jaya09 reserves the right to verify your identity at any time. The following documents may be requested prior to a withdrawal request or certain activities:

• A copy of your National ID (NID) or passport.
• Proof of current address (utility bill, bank statement).
• Proof of ownership of the payment method (screenshot of bKash, Nagad, Rocket or bank account).

Failure to complete verification or refusal to provide documents may result in temporary or permanent account suspension.

2.3 Password Security

It is your responsibility to keep your account password confidential. If you share your login details with a third party, jaya09 will not be liable for any loss resulting from that. If you notice any suspicious activity, notify our support team immediately.

To use the jaya09 platform, you must meet the following eligibility requirements:

• You must be at least 21 years of age.
• You must be of sound mind and fully capable of making your own decisions.
• You must not be on a prohibited list for participating in any betting site or gambling-related activities.
• Your participation must not be prohibited by the laws of your own jurisdiction.

If a minor's account is identified, jaya09 will immediately close it and a verification process will be completed before any deposited funds are returned.

The following activities are strictly prohibited on the jaya09 platform:

• Money laundering or depositing funds obtained from illegal sources.
• Creating multiple accounts to take advantage of bonuses or promotions.
• Placing bets using automated software, bots or scripts.
• Intentionally exploiting technical errors or bugs in the platform to gain an unfair advantage.
• Attempting to mislead or defraud other players.
• Misconduct or threatening behaviour towards jaya09 staff.
• Engaging in any form of fraud, hacking or cyber attacks.
• Operating an account in the name of a minor.

8.1 Rights of jaya09

jaya09 reserves the right to temporarily or permanently suspend any account without prior notice in the following circumstances:

• If there is reasonable suspicion of a violation of these terms and conditions.
• If the provided information is found to be false or incomplete.
• For security reasons or if unusual activity is detected on the account.
• If verification documents are not provided.
• In response to an order from the authorities or a legal obligation.

8.2 Voluntary Account Closure

You can request to close your account at any time through our support team. Any pending withdrawals will be processed before the account is closed, subject to conditions being met.

jaya09 places the highest importance on protecting your personal information. We use SSL encryption to keep all your data and transactions secure.

• Your personal information will be used solely for providing services, verifying identity, and meeting legal obligations.
• Your information is not sold or rented to third parties.
• Information may be shared upon a valid request from legal authorities.
• For more details, please read our Privacy Policy.

jaya09 is a strong supporter of responsible betting practices. We believe that betting should be an entertainment activity — not a source of income in any way.

• You can set your own deposit limits, loss limits, and session time limits yourself.
• If signs of addiction appear, request a temporary or permanent self-exclusion.
• jaya09 provides support in situations of financial loss or emotional distress.
• Gambling addiction is a health issue — contact our 24/7 live chat for any help.

Visit our Responsible Gaming page for detailed guidance.

To the maximum extent permitted by applicable law, jaya09 will not be held liable for the following:

• Disruption to gameplay caused by internet disconnection or technical failure.
• Issues arising from third-party software or payment gateways.
• Loss resulting from account information being shared with an unauthorized person.
• Service interruption due to natural disasters, government orders, or other force majeure events.
• Any indirect or incidental loss related to the outcome of any game.

jaya09 always strives to ensure uninterrupted service, however a 100% uptime guarantee is not possible.

jaya09 reserves the right to change or update these terms and conditions at any time. For significant changes, the following steps will be taken:

• The updated terms will be published on this page and the "Last Updated" date will be revised.
• For significant changes, registered users may be notified via email or account notification.
• Continued use of the platform after changes have been made will be considered acceptance of the new terms.
• If you do not agree with the new terms, you may request to close your account.

Contact

If you have any questions or concerns about these terms and conditions, please get in touch with us:

• [email protected]
• 24/7 Live Chat Support (in Bengali)